1. Introduction
InvoiceMaker ProMax ("we," "us," or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
We collect information you directly provide when using our Service:
- Account Information: Name, email address, password, company name
- Profile Information: Company address, phone number, company logo, tax rate preferences
- Business Data: Customer information, product information, invoice data
- Payment Information: Payment transaction details (processed by PayPal - we do not store credit card numbers)
- Communications: Messages you send to our support team
2.2 Automatically Collected Information
When you use our Service, we automatically collect:
- Usage Data: Pages viewed, features used, time spent on pages
- Device Information: Browser type, operating system, IP address
- Log Data: Access times, error logs, system activity
- Cookies: Session cookies for authentication and preferences
3. How We Use Your Information
We use collected information for:
- Service Delivery: Provide, maintain, and improve the Service
- Account Management: Create and manage your account
- Payment Processing: Process subscriptions and handle billing
- Communications: Send service updates, security alerts, and support messages
- Marketing: Send promotional emails (with your consent - you can opt out anytime)
- Analytics: Understand how users interact with the Service
- Security: Detect and prevent fraud, abuse, and security issues
- Legal Compliance: Comply with applicable laws and regulations
4. How We Share Your Information
We do not sell your personal information. We may share information with:
4.1 Service Providers
- PayPal: Payment processing (see PayPal's privacy policy)
- Hostinger: Web hosting and infrastructure
- Email Service: Transactional and marketing email delivery
4.2 Legal Requirements
We may disclose information if required by law or in response to:
- Court orders or legal process
- Government or regulatory requests
- Protection of our rights or property
- Prevention of fraud or security threats
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
We will notify you before your information becomes subject to a different privacy policy.
5. Data Storage and Security
5.1 Data Storage
Your data is stored on secure servers provided by Hostinger. Data centers are located in accordance
with applicable data protection laws.
5.2 Security Measures
We implement security measures including:
- SSL/TLS encryption for data transmission
- Password hashing using industry-standard algorithms
- Regular security audits and updates
- Access controls and authentication requirements
- Backup and disaster recovery procedures
5.3 Data Retention
We retain your information:
- While your account is active
- For 30 days after account deletion (recovery period)
- As required by law for tax and accounting purposes (up to 7 years)
- Anonymized analytics data may be retained indefinitely
6. Your Rights and Choices
6.1 Access and Update
You can access and update your personal information through your account settings at any time.
6.2 Data Export
You can export your data (invoices, customers, products) in PDF and CSV formats.
6.3 Account Deletion
You may delete your account at any time by contacting support@invoicemakerpromax.com.
Your data will be permanently deleted after 30 days.
6.4 Marketing Communications
You can opt out of marketing emails by clicking "unsubscribe" in any email or updating your
preferences in account settings. Transactional emails cannot be disabled.
6.5 Cookie Management
You can control cookies through your browser settings. However, disabling cookies may limit
Service functionality.
7. Cookies and Tracking
We use cookies for:
- Essential Cookies: Authentication, security, session management
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Understand usage patterns (we may use Google Analytics)
8. Third-Party Links
Our Service may contain links to third-party websites (e.g., PayPal). We are not responsible for
the privacy practices of these sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect information from
children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Sri Lanka.
We ensure appropriate safeguards are in place for such transfers.
11. Data Protection Rights (GDPR)
If you are in the European Economic Area, you have rights under GDPR:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under CCPA:
- Know what personal information is collected
- Know if personal information is sold or disclosed
- Say no to the sale of personal information
- Access your personal information
- Equal service and price
Note: We do not sell personal information.
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with
an updated "Last Updated" date. Material changes will be notified via email.
14. Contact Us
For privacy-related questions or requests:
Privacy Officer
InvoiceMaker ProMax - DK Trading
Sri Lanka
Email: privacy@invoicemakerpromax.com
Support: support@invoicemakerpromax.com
Phone: 0777268284
Your Privacy Matters
We are committed to protecting your privacy and handling your data responsibly.
If you have any concerns, please don't hesitate to contact us.